• What are the ways of placing an order?

    You may Place an Order:

  • How to Place an Order in KRISNAILS online store?

    The process is so simple:

    1. Once you find the product, click the “ADD TO CART” button or click the button with cart icon
    2. Go to Cart by pressing cart icon
    3. Press the red button Checkout at the bottom of the page
    4. Upon completion of the purchase you will be asked to fill in the delivery details, shipping and payment methods
    5. Submit your order pressing “PLACE ORDER” button afterwards you’ll receive e-mail confirmation.

    That’s all! Our manager will contact you for order confirmation to ship it immediately.

  • How to Place an Order via Facebook / Instagram / Εmail / Contact Form?

    • Message / E-mail us to Facebook / Instagram / Εmail / Contact Form that you want to place an order, indicating the product codes and providing us the delivery details: Full name, Shipping address, Contact phone, Payment method choosing between Cash on Delivery, Bank transfer or pay online by Card or PayPal. on our website.
    • We will answer on you message / e-mail to confirm the order has been placed.
    • Finally, you will be informed regarding your order by E-mail & SMS
  • How can I pay for my order?

    You can make a payment in the following ways:

    • Cash on Delivery, you pay on delivery
    • 3D Secure payment by Debit / Credit card
    • Pay via PayPal
    • Pay via Bank Transfer or e-banking

    Note: Cash on Delivery is not available for orders less than €15.00.

  • Nationwide Shipping methods/rates and Cash on Delivery option

    Our company ship all over Greece by courier.

    • Shipping charges are €3.00
    • Cash on Delivery service has additional charge of €2.00
    • There is free shipping for orders over €100.00!
  • International Shipping methods/rates and Cash on Delivery option

    Shipments abroad are executed via mail as well as by courier and differ depending on the country of destination.
    Click here to check the charges via mail and here for charges by courier service.

    Cash on Delivery is not available as a payment method for shipments abroad.

  • Do you shipp to Cyprus?

    All the orders may shipp to your place by a cooperating courier company. We also ship via mail to your post office. Shipping charges varies depending on the shipping method.

    • Courier: €7.30 up to 1 kg. For every extra kilo the charge is €0.60
    • Post: €15.00 up to 2 kg. For every extra kilo the charge is €4.00

    Cash on Delivery is unavailable.

  • When I will receive my order?

    For orders placed until 3:00 pm the following times apply:

    • Within Athens — 1 working day and Saturday
    • Attiki and land destinations – Delivery within 1-2 working days
    • Island destinations — Delivery within 1-3 working days
    • International — from 1 working day (EU countries) up to 14 working-days (countries outside EU)

    Orders shipped from us every working day and on Saturday. We also try to delivery within the same day within Athens.

  • How can I check the progress of my order?

    You will be constantly informed about the progress of your order by e-mail and SMS.

    As soon as your order shipped you will receive e-mail & SMS containing tracking number as well as link to track your parcel.

    Check easily and fast where your package is by clicking this link from e-mail / SMS.

  • What are the pick-up options for online orders?

    • Nationwide delivery to an address by courier partners
    • Pick-up by Click Away. This way you are not charged for shipping.

      Please take into account:

      Our physical shop located at

       32 Parasiou st., Athina 10440
  • How can I return a product that I bought?

    You have 14 calendar days to return an item from the date you received it. Product can only be returned in the following cases:

    • That is defective
    • That is not what the customer ordered
    • It must not be used, worn, washed, modified
    • There is a receipt

    For any other reason will won’t accept returns. Therefore it is recommended to contact us for any question before ordering. Finally, upon receipt of your order, check the product(s) any defects that may exist so that we can replace them at once.

    In case the customer returns a product, which he does not want, with a charge of the company and not his own, then the total cost of the entire shipment is charged, i.e. shipping charge + return charge with the respective invoicing from the cooperating courier company, with minimum cost €5.00. This amount will be deducted from the total amount of the order which will be returned to the customer’s bank account.

    Note: Please read more Terms and Conditions

  • Ι’m interested in wholesale cooperation (B2B)

    Do you have a store or are you a trader and you are interested in selling our products?

    We offer wholesale prices with a discount of around 20% from retail price. Our store sets a minimum quantity of 10 pieces of each product in order to achieve for our backs competitive prices with high quality products.

    E-mail or messages us with the quantity of your order so we will contact you as soon as possible.

    You can also call us on the phone: 210 882 0798

  • I want a product that is out of stock. How could i be informed about availability?

    In this case we can search for you in our supplier network.

    Call us or message to Viber/WhatsApp +306955399424, Facebook Messenger or send via Contact Form the product code(s) that you need. We will inform you for the date of the product availability.

  • How can I contact you in case of problem?

    Do not hesitate to contact us in any preferred way: Facebook / Instagram / Ε-mail / Contact form / Viber/WhatsApp +306955399424 or calling us to landline 210 882 0798.

  • Can you send me a complete catalog of your products?

    The most valid and complete catalog is our online Beauty Products store e-shop KrisNails.GR which is constantly updated with new products, prices and discounts.

  • What is the country of origin of your products?

    Our customers provided with high-quality Professional Beauty Products (Nails, Eyelashes, Hair Removal) of popular brands such as Molly Lac (Poland), Milano Cosmetic (USA / Ukraine), STALES (Ukraine), KODI (Ukraine), Global Fashion (Russia), Master Professional (Russia), ItalWax (Italy), ÜLKA (Ukraine), Saeyang Marathon (Korea), Lovely Lash (Russia) and many other companies and brands from around the world.

Kris Nails & beauty products
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