TERMS OF PURCHASE AND USE IN THE ONLINE STORE WWW.KRISNAILS.GR

The document that lays down conditions governing the use of this website krisnails.gr and buy nail products through this website.

Please read these Terms, the Cookies Policy and the Privacy Policy, hereinafter referred to as the “Data Protection Policies”, carefully before you start using this website.

By using this website or placing an order through it you agree to be bound by these Terms and Conditions

Data Protection Policies, so if you do not agree, you should not use this website.

These Terms may be amended. It is your responsibility to read them regularly, as the Terms currently in force are applicable.

If you have any questions regarding the Data Protection Terms or Policies you can contact us using the contact form.

The sale of products through this website is carried out by a Greek company based at 32 Parasiou Street, Athens 104 40.

Your information and your visits to this website, the information or personal information you provide to us are subject to processing under data protection policies.

 

By using this website you provide the assent

you process this information and data and declare that all information and data you provide to us is true and accurate.

By using this website and ordering products through it, the following is undertaken:

  1. Submit legitimate questions or orders.
  2. Do not place false or fraudulent orders. If we reasonably consider that such an order has been submitted we have the right to cancel it and inform the competent authorities.
  3. Provide us with your correct and accurate e-mail address (e-mail), your e-mail address and / or other contact details.

You also agree that we may use this information to contact you if necessary.

 

Privacy Policy

If you do not provide us with all the information we need, we will not be able to promote your order.

By placing an order through the website, you guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts.

 

Product Availability

The nail products offered through this website are able to be sold in the Greek Market.

The details available for the nail products on the website do not constitute a sale proposal but an invitation for information.

It is not considered that you have placed any product order until it is accepted by us. If we do not accept your order and the money has already been deducted from your account, then it will be refunded in full.

To place your order you will be asked to follow the purchase process and press the “Approve Payment” button.

You will then receive an email from us confirming receipt of the “Order Confirmation” order. Please note that this does not mean that your order has been accepted as this is a suggestion from you to us to purchase one or more products.

All orders are accepted by us and this acceptance will be confirmed by sending a relevant e-mail.

All product orders depend on their availability.

In this light, in case of difficulties in supplying or depleting the products in stock, we reserve the right to inform you about similar products of equal or superior quality and value, which you can order. If you do not wish to order such products, we will refund the amount you may have paid in full.

 

Order Rejection

We reserve the right to withdraw from this website any product at any time and / or to remove or edit any material or content on this website. While we make every effort to process all orders placed with us, there may be exceptional circumstances in which we may have to refuse to process an order after we have already sent you the Order Confirmation, which we reserve the right to process. at any time in our sole discretion.

We have no responsibility to you or any third party for the withdrawal of any products from this website, as well as for the removal or processing of any material or contents of the website or for the refusal to process or accept an order after we have sent you the Order.

 

Tradition

Depending on the availability of the products and the reservation that exceptional circumstances occur in this case, we will make every effort to complete your order for the product (s) within the estimated time.

Delays can occur in cases such as adapting products to customer requirements, depending on the delivery area or in unforeseen circumstances. If for any reason we fail to meet the delivery date, we will inform you and offer you the option to either continue the purchase by setting a new delivery date on our part, or cancel the order with a full refund. Please note, however, that we do not make deliveries on Saturdays and Sundays.

Delivery will be deemed to have taken place when you or a third party designated by you, other than the carrier has acquired physical possession or control of the products, which will be evidenced by the signing of the receipt at the agreed delivery address.

 

Unable to Deliver

If it becomes impossible for us to deliver your order, we will leave a note explaining where your order is and what you need to do to receive it.

If, after 15 days from the moment your order is available for delivery, this order has not yet been delivered for reasons not due to our fault, we will consider that you wish to cancel your order.

As a result, we will refund any payment we receive from you, including delivery costs (excluding any additional delivery costs incurred in the event that you choose a different delivery method than the basic and less expensive method we offer you) as soon as possible. and in any case within 14 days.

Please note, however, that shipping resulting from non-receipt of the order may have a higher cost, with which we are entitled to charge you.

 

Risk transfer and product ownership

Responsibility for the products is transferred to you once you or a third party designated by you, other than the carrier, has acquired physical ownership or control of the products.

Ownership of the products passes into your hands with the full collection on our part of all amounts due in relation to the products, including shipping costs or with their delivery (as defined above) if it takes place after collection.

 

Price and payment

The price of each product will be the one set at any time on our website, except in cases of obvious error. We always make sure that all the prices on the website are accurate, however errors may occur. If we find an error in the price of any product you have ordered, we will inform you as soon as possible and give you the opportunity to re-confirm the order at the corrected correct price or cancel it. If it is not possible to contact you, we will consider that your order has been canceled and we will refund you in full any amount you have paid.

We are not obliged to supply you with any product at the wrong lower price.

The prices on our website include VAT but not the shipping costs, which are added to the total price. Prices are subject to change at any time. However, any changes will not affect the orders that have been shipped.

Once you have selected all the products you want to buy, these will have been added to your shopping cart and the next step is to place your order and pay.

To do this, you must follow the steps of the purchase process, completing or verifying the information requested at each step. Furthermore, during the purchase process, before payment, you can change the details of your order.

Payment can be made with Visa, Mastercard and American Express credit cards or PayPal or cash on delivery.

To minimize unauthorized access, your card details will be encrypted. Once we receive your order, we will request pre-approval of your card to make sure there is sufficient credit balance to complete the transaction.

Your card will be charged only if your order is sent for delivery from our warehouses. If payment is made via PayPal, the amount will be charged upon confirmation of your order. Credit cards are subject to validation and approval checks by your card issuer. If the issuer of your card does not approve the payment, we are not responsible for any delay or non-delivery.

 

Return Policy

Returns are strictly accepted within 14 days and if the product is returned in its original packaging. The product return period expires after 14 calendar days from the day you or a third party designated by you, other than the carrier, acquired physical possession or control of the product.

You can exercise the right of return either by informing Kris Nails at the postal address listed above here, or by calling 210 8820798 or by sending an e-mail to info@krisnails.gr or by writing to our contact form expressing your decision to return the product.

The return will be considered on time as long as you contact us within the mentioned period.

Without delay and in any case within 14 days from the day we were notified of the return, we will refund all payments we have received from you.

Subject to the above, however, we can withhold the return either until we receive all the products back or until we receive proof that you have returned the products, in full.

The address for all returns is KRISNAILS.GR, 32 Parasiou st, Athens 104 40 after you have previously contacted us to make sure the availability of the products you wish to change or return.

We point out that there is no return and is responsible for any misalignment of the value of the products as a result of such treatment that alters their nature, characteristics and functionality.

In no case will the return be accepted when:

  • Sealed products, which are not suitable for return for health reasons and which were opened after delivery.
  • Products tailored to customer needs

No amount will be refunded if the product has been used after opening, if the product is not in the same condition as it was delivered or if it has been damaged.

Therefore you must take care of the proper care of the products while they are in your possession. Please also return the products using or including their original packaging, instructions and any other documents that may accompany the products.

In any case, you must return the products together with the receipt you received upon delivery.

After examining the returned product in detail, we will let you know if you are entitled to a refund.

 

Returns of Defective Products

In case you consider that the product you ordered is not working properly, at the time of delivery, you should contact us immediately describing in detail the product and its defect and we will give you instructions for further actions.

You can return the product to the exhibition of our store or deliver it to the courier company that we will send to your home.

You must return the product together with the receipt you received upon delivery of the product.

We will carefully review the returned product and let you know within a reasonable time if you are entitled to a refund or replacement.

Refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the day we confirm that you are entitled to a refund or replacement of the defective product.

Our liability in relation to any product purchased through our website is strictly limited to the amount of the purchase price of that product.

All product descriptions, information and material posted on this website are provided “as is” and without any further warranty, either express or implied, other than warranties provided by law. In this light, whether you are trading as a consumer or as a user, we are obliged to

deliver products, taking responsibility for any non-compliance that exists at the time of delivery. It is considered that the products

a) conform to the description and quality described by us on this website, b) are suitable for the purposes for which such products are normally used, and c) have the quality and performance that is normal to products of the same kind and which is reasonably expected.

To the maximum extent permitted by law we waive all warranties, except those in favor of consumers and users who can not be legally excluded.

What is provided in this term does not affect your rights as a consumer or user or your right to return products.

 

Copyright

You acknowledge and agree that all copyrights, trademarks and all other copyrights in relation to all material and content provided as part of the Website, are at any time owned by us or those who grant us the license. their.

This does not prevent you from using this website to the extent required to make a copy of an order.

Piracy and other cybercrime

You may not make improper use of this website by knowingly transmitting viruses, trojan horses, worms and other malicious software or other material that is malicious or technologically harmful. You may not attempt to gain unauthorized access to this website and its server, or to any other server, computer or database linked to our website. You undertake not to attack the website through denial of service attack or through distributed denial of service attack.

Violation of this obligation may constitute a criminal offense under applicable law. Any such violation will be reported to the competent law enforcement authorities with which we will cooperate in order to reveal the identity of the electronic offender.

Similarly, in the event of such a breach, your right to use this website will be terminated immediately. We are not responsible for any loss or damage caused by a denial of service attack, viruses or other malicious software or technology that may infect your computer, its components, data or any other hardware due to its use. of this website or the download of material contained therein or similar material from another website to which this site refers.

 

Links to our Website

Our website may contain links to other websites and resources provided by third parties. These links are provided for informational purposes only, and the content of such websites or resources is in no way under our control.

Therefore, we bear absolutely no responsibility for any loss or damage that may be caused by the use of these links.

 

Events of Force Majeure

We will not be liable or liable for any failure to fulfill or delay in the performance of any of our obligations caused by events beyond our reasonable control (Force Majeure).

A force majeure event is any act, event, impossibility, omission or accident that is not subject to our reasonable control and includes specifically (but not restrictively) the following:

  • Strikes, strikes.
  • Social unrest, insurrection, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
  • Fire, explosion, storm, flood, earthquake, landslide, epidemic or other natural disaster.
  • Inability to use railways, ships, airplanes, motor vehicles or other public or private means of transport.
  • Inability to use public or private telecommunications networks.
  • Acts, decrees, laws, regulations or government restrictions.
  • Any strike, damage or accident of the shipping and postal services or other means of transport.

The fulfillment of our obligations is considered to be suspended for the period of the Force Majeure Event and the time for the fulfillment of our obligations will be extended for a period equal to the duration of that period. We will make every reasonable effort to end the Force Majeure Event or find a solution that will enable us to meet our obligations.

 

Full Agreement

These Terms as well as any document expressly referred to in them constitute the entire agreement between us and supersede any prior written or oral agreement, agreement or settlement between us.

Both you and we acknowledge that neither of us relied on any statement, commitment or promise made by the other party or implied orally or in writing during our negotiations.

We reserve the right to revise and modify these Terms at any time.

By the time you order products from us or use this website, you are subject to our applicable policies and Terms, unless any modification to our specific policies, Terms or Privacy Policy is required by law or government authority. .

 

Law and Jurisdiction

The use of our website for the purchase of products through it is governed by Greek law. Any dispute arising out of or relating to the use of the website is subject to the non-exclusive jurisdiction of the Greek courts.

 

Comments and Suggestions

Your comments and suggestions are always welcome. If as a consumer you consider that your rights have been violated, you can address your complaints to us by sending an email to the address: info@krisnails.gr with the aim of an out-of-court settlement.

In the same context, if the purchase between us has been made through our website, we inform you, as required by European Regulation 524/2013, that you have the right to seek settlement of your consumer dispute with us through the online platform for out-of-court settlement Privacy Policy.

Each time you use this website you are bound by the applicable Privacy Policy and you must read this text each time you use the website and make sure you accept it.

The personal data you provide to us will be processed and stored in a file under the responsibility of Kris Nails. Kris Nails undertakes the obligation to ensure the observance of the confidentiality of your personal data and to ensure your exercise of the rights of access, correction, deletion and objection, by sending an email to info@krisnails.gr

We inform you that by registering and providing information through

Cookies : On this website we use cookies, small file texts with information about your navigation on the website, whose main purpose is to improve your experience as a user of our website.

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